Aworldwidemall.com Inc. - www.awwm.com   -  1-800-579-0723
YourinternetServer HomeFeatures & PricingOrder Now!Technical SupportContact Information



tips.gif (1330 bytes) Did you know...
In FTP or Telnet, visit the root -> usr/doc folder for acess to help files, documentation and examples for internal server programs.

 

 

Chat Now
Chat Now With a Live
Representative

 


YiS - Technical Support

R E Q U E S T    I P    A D D R E S S . . .

Each YiS account is setup with one base IP address which is also your unique customer number. If you would like to add additional IP addresses for different domain names please contact AWWM below.

C O N F I G U R I N G    Y i S . . .

YiS Root Server Management
This server appliance supports browser-based administration at the following URL: http://<your.host.domain>/admin/

YiS Virtual Site Management
Once the server administrator has set up a new site (i.e. a virtual site), the site administrator can administer that site through the URL http://<your.virtual.domain>/siteadmin/


YiS Personal Account Management
Users with accounts on the server can access and modify their personal profile information (e.g., password, automatic email response, email forwarding) through the URL http://<your.host.domain>/personal/


C O N T A C T I N G   A   T E C H N I C I A N . . .

To speak with a support technician call + (703) 387-0068. Your first 30 days are free, after which you may experience a per incident charge.


F R E Q U E N T L Y   A S K E D   Q U E S T I O N S . . .

How do I implement FrontPage Extensions?
FrontPage 3.0 extensions are preinstalled onto every machine. To turn this feature on, go to the SiteAdminitration page http://www.yourname.com/siteadmin and navigate to the section entitled "Site Settings" then place a check mark next to FrontPage Extensions.  

Can I run CGI scripts on this machine?
Yes Scripts may be run anywhere on the machine, but remember to set the file attributes to execute. To do this in FTP, go into the directory in which the cgi script is located; in your FTP program locate the command line function, and type in
SITE CHMOD 755 filename.cgi where filename.cgi is the name of your cgi script.

Where is Perl directory?
Perl 5.00404 is located in usr/bin/perl so you would type
#!/usr/bin/perl into the first line of your file.

How are website directories laid out?
The root directory is loacated under /home/sites/home/web/. Any user websites are stored under /home/sites/home/user/<username>/web and are available by typing in www.yourname.com/~<username>

How do you install upgrades or patches?
YiS uses specially designed *.pkg files that can be uploaded over the internet through the browser or through the AWWM local network. This Technical support area will have these updates as they become available.

How do I backup or restore files remotely?
The
YiS browser based web interface includes several tools to a assist in backups. To access the backup and restore utility, type in http://www.yourname.com/admin and click on the maintenance section.

Where do I put my web files for the machine's root domain?
/home/sites/home/web/

Can I assign telnet accounts or anonymous FTP accounts?
Yes, and you can specify the number of simultaneous users you want for each account.

How do I "telnet"?
In Windows 9X, click on the start menu and select run. Type in 'telnet' and press enter, then type in your base IP address and click connect. If you need further help, in the telnet command line type 'help'. Note, you have full root access through telnet and you could damage the software - please be careful.

Can I compile other programs on the machine for my users to use?
You can compile and run most any software so long as you can get the source, and the Makefile does not rely on the kernel source being present.

What version of Sendmail does YiS use?
YiS uses Sendmail 8.9.3

What version of CGI does YiS use?
YiS uses cgi.pm version 2.36

Can YiS maintain an email mailing list?
Yes, visit the
YiS site administration to set this up.

Does the machine have typical Linux/Unix applications pre-installed?
The YiS does come with the basics, such as VI, Emacs, Pico, Pine, FTP, Telnet, Nslookup, whois and more.

Can the machine run as a secure server?
Yes, this upgrade option will so be available and will incur an extra charge monthly.

Can I access PINE email through telnet?
Yes, just type in PINE after the $ prompt.

Can I recompile the Linux kernel?
No, the source is not included with
YiS.

Can I use RPMs?
While the
YiS runs RedHat Linux, most RPMs will not work unless they are precompiled to run on a MIPS processor.

 

Powered By:
Your Internet Server

YiS Home | Features & Pricing | Order Now! | Tech Support | Contact Info

Copyright © 1999 Aworldwidemall.com Inc., Mozaix New Media, All rights Reserved. Portions copyright Cobalt Networks. webmaster@mozaix.com
Aworldwidemall.com
4801A Eisenhower Avenue
Alexandria, VA 22304 USA
Sales: 1 800 579-0723 (Option 5)
Abroad: 001
(703) 387-0055
Support:  (703) 387-0068
Email: info@yourinternetserver.com